Certificate in Program Success

About this topic...

The capacity for nonprofit program success is found in an organization's ability to assess the impact of its programs and direct services and make improvements to improve impact.

What You Will Learn

The difference between programs and services, and between correlation and causation.

How the Theory of Change model helps us define and understand our program success.

The typical process for assessing program success and tools to use.

Your particular role in affecting outputs, outcomes, and intended impacts.

Leveraging the Program Strategy Map further by identifying gaps in programs, and opportunities to enhance practice.

How a mix of behavioral and results-focused goals can supercharge your work around program success.

A four-quadrant matrix to better understand where you and your team can better activate your work toward program success.

How you and your team can progress from a culture of compliance to a culture of learning in all of your evaluation work.

Who is this topic for?

Program success is rooted in nonprofit program evaluation, which involves many members of an organization's team. This learning path reviews the nonprofit Theory of Change model, intended impact, and also offers a number of tools that those who directly work in programming as well as those who support or seek funding for your mission will find useful.

This learning path explores the following Korn Ferry competencies: