Certificate in Volunteer Engagement

About this topic...

Volunteer engagement measures an organization's ability to effectively manage volunteers.

What You Will Learn

The benefits of volunteering, to the organization and the individual.

How we can calculate the value volunteer time and use a matrix to understand volunteer needs.

The factors within your control that affect your volunteer engagement approaches.

Ways of measuring volunteer engagement, both quantitatively and qualitatively.

The four key principles of management: planning, organizing, supporting, and controlling.

Launching a Needs Overlap Analysis (NOAH) process to refine your volunteer approaches.

How to identify what projects might need volunteers and how to tackle the overall recruitment and retention of volunteers.

How to consider technical and adaptive skills when setting goals surrounding volunteer engagement.

The four components of adaptive leadership and how this leadership style can be applied to volunteer engagement goal-setting.

The concept of "mistreatment by misdiagnosis."

Who is this topic for?

Those working directly with volunteers, with programs that use volunteers, or in areas that require personnel planning or the valuation of your "people power" will all gain additional perspective through this learning series. Even if you're not in a role that currently interacts with donors regularly, the leadership concepts presented here are universal!

This topic explores the following Korn Ferry competencies: